Sell Domains¶

Updated 7 November 2026

PNLCS sells domain registrations, transfers and renewals alongside hosting. Selling domains is optional: if you only sell hosting, skip this page.

1. Set the prices¶

Setup → Domain Pricing

Add each extension you sell (.com, .net, .org...) with Add TLD, or let the HRD or OVHcloud module add them for you (below). Customers can only order extensions that are listed and enabled here.

Prices are in your default currency, and the form's headings say which that is. The public domain pages show them in US dollars when a USD currency is set up (Setup → Currencies), unless the visitor picked a currency of their own.

The price list¶

The list shows 50 extensions a page. Search extensions... filters it by extension, and a click on a column heading (Extension, the prices, Grace, Registrar, Status) sorts by it; click again to reverse.

• Export CSV downloads the list, with the current search and sort, as a CSV file. Its columns: extension, register_price, transfer_price, renew_price, restore_price, privacy_price, grace_period, redemption_grace_period, min_years, max_years, category, auto_registrar, enabled, is_popular, sort_order.
• Import CSV reads a file in the same layout, first row a header. Each row adds the extension or updates it if it is already listed; an empty cell leaves that field as it is. A row with a price that is not a number is skipped and counted.
• Delete: tick extensions and press Delete at the top of the page. The box in the header ticks the whole page; with it ticked, Delete removes every extension that matches the search, on all pages, after a confirmation that gives the number.

Prices from the registrar¶

The HRD and OVHcloud modules can fill the list in for you, from their cards on Setup → Domain Registrars:

• Add TLDs adds every extension the registrar offers, with that registrar as Auto Registrar, a category, the registry's grace and redemption periods and, for HRD, the allowed years. Extensions already in the list are left alone. New ones arrive disabled and at price 0: sync the prices, check them, then enable the ones you sell.
• Sync prices fetches the registrar's purchase prices. Set a Margin (%) in the registrar's settings first.

How a sync works:

• only the extensions whose Auto Registrar is that module are touched;
• each purchase price is converted into your shop currency, gets the margin and is rounded to the cent;
• a price the registrar does not publish stays as you set it; it does not become zero;
• an extension the registrar does not price at all is counted as skipped and left alone;
• the time of the last sync is shown beside the button.

Nothing is automatic: a sync happens when you press the button, so you can check what it did (Utilities → System Logs → Module Logs records every change) before customers see the new prices.

2. Choose a registrar¶

Setup → Domain Registrars

A registrar module registers, transfers and renews names at the registry. Open it, enter the credentials from your registrar account, and switch it on.

Manual is a good start, or the answer when your registrar has no module yet: billing works exactly the same, and the registration step is yours. Manual is on unless you switch it off; every other registrar is off until you switch it on.

Every registrar module registers, transfers, renews, changes nameservers, locks and gives the EPP code. HRD, OVHcloud and OpenProvider also have a Test button on their card that checks the connection. WHOIS privacy, the WHOIS contact, own nameservers (glue), restore from redemption and checking many names in one call are only in DomainNameAPI so far; for other registrars those buttons are not shown.

HRD: PESEL and CSA¶

HRD registers a domain to a registrant account (its CSA, a user id). An individual client is registered as a private person with their PESEL, taken from the client's National ID field; a company client uses its NIP, the client's tax ID. For the CSA, create a client custom field and choose it in CSA field. Left on Auto, PNLCS uses a custom field named csa (or hrd_user_id). The first domain creates the HRD account and stores its CSA in that field, so the client's next domains reuse it. A PESEL custom field chosen in an older release is still read while National ID is empty.

OVHcloud: the owner contact¶

OVHcloud registers each domain under an OVH contact made for the client, from their name, email, phone and address, so the address must be complete. The contact's id is stored in the client custom field chosen in OVH contact field (on Auto, one named csa or ovh_contact_id), and the client's next domains reuse it.

3. How customers buy¶

• The domain search on the public site (/client/domain-search) checks availability and puts a name in the cart.
• During hosting checkout, customers can register or transfer a domain in the same order. A domain registered with hosting gets the nameservers of the hosting's server (Setup → Servers), or else the default nameservers in Setup → General Settings → Domains → Domains.
• A hosting order for a domain that is already set up on your servers is refused while ordering: the customer is told it cannot be ordered again and to contact you. Only Panelica servers are asked.
• A transfer asks for the EPP (auth) code from the current registrar.
• The years they can choose follow Min Years and Max Years, and WHOIS privacy is offered in the cart when the extension has a privacy price.

A free domain with a product¶

On a hosting product (Setup → Products/Services, the domain section), tick Free domain with this product, list the extensions in Free for these extensions, and tick the billing cycles under On these billing cycles (none ticked means every cycle). The first year of a domain registered or transferred with that product is then free; it renews at the normal price.

Free subdomains¶

A hosting order can also take a name under one of your own domains, such as yourname.example-sites.com, instead of a domain of its own. This suits trial plans and customers who have not chosen a domain yet.

• Offer it: in Setup → General Settings → Domains → Domains, list the domains under Free subdomain domains, one per line. The order form then shows Free subdomain from us: the customer types the first part and picks the domain.
• Point the domains at your server: a wildcard DNS record (*.example-sites.com) pointing at the hosting server is the usual way.
• Names nobody may take: Names nobody may take lists the first parts kept back (www, mail, admin, your own hosts). Left empty, a built-in list is used.
• Rules:
• only one label is accepted (yourname, not a.yourname);
• a name another live service already has is refused, and is checked again when the order is placed;
• the same rules apply when a customer types such a name as their own domain.

What customers can do with their domains¶

In the client area, on each domain's page:

• see registration and expiry dates;
• change the nameservers (sent to the registrar);
• turn auto-renew on or off;
• turn the registrar lock on or off, and get the EPP code to move the domain away (both ask the customer to confirm it is them first);
• Renew now: raises the renewal invoice straight away. On My Domains, Renew selected puts several domains (up to 100) on one invoice; a domain already on an unpaid invoice is left there;
• Restore a domain in redemption (below);
• turn ID Protection (WHOIS privacy) on or off. Where the extension has a privacy price, a domain bought without privacy cannot switch it on here (they are asked to contact support); switching paid privacy off takes its price off the renewal;
• edit the WHOIS contact the registry holds;
• add, change and delete own nameservers (glue), such as ns1.their-domain.com, with an IPv4 and an optional IPv6 address;
• Give to another account: offer the domain to another customer account by its email address. That account has 7 days to accept or decline; nothing moves until it accepts, and nothing changes at the registry. A domain on an unpaid invoice cannot be offered;
• set the domain up on their hosting (below).

Privacy, contacts and glue need an active domain and a registrar that offers them (see Choose a registrar).

Restore from redemption¶

A domain past its grace period goes into redemption. When its extension has a Restore fee, the customer sees Restore: the invoice carries a year's renewal plus the restore fee. Once it is paid, a registrar that can restore (DomainNameAPI) does it and PNLCS reads the new dates back; with any other registrar, or if the registrar refuses, PNLCS adds a to-do for you to restore it by hand.

What staff can do¶

Clients → Domains, on a domain: the same actions, plus Sync (read the domain back from the registrar), Renew (at the registrar, now), Retry registration for a paid domain that did not register, changing the registrar, and Move to another client (by client ID or email; it moves at once, with its renewals, and is refused while the domain is on an unpaid invoice). Utilities → WHOIS Lookup looks up any domain.

Set up on my hosting¶

A customer with an active hosting account can add a domain to it and point the domain there in one step: Set Up on My Hosting, on the domain's page. With several hosting accounts they choose which one.

PNLCS adds the domain to the account first, and only then changes its nameservers to the ones entered on the account's server (Setup → Servers), or else to the registrar's default nameservers. Pressing it again changes nothing already done. It works for hosting on Panelica servers.

Renewals and syncing¶

• Like services, domains renew on a cycle: PNLCS raises the renewal invoice ahead of expiry and renews at the registrar once it is paid. Reminders go out before expiry.
• Every night PNLCS asks the registrar for each domain's expiry, status and nameservers, and updates its records. A domain shown as active that the registrar does not know raises a notification, at most once a week.
• A domain past its expiry date moves to grace for the extension's grace period, then to redemption for the extension's redemption period, then to expired, unless the registrar reports its own status.
• Registrar balance watch (Setup → General Settings → Domains → Registrar balance watch) warns you when your prepaid balance at DomainNameAPI, HRD or OVHcloud falls to a floor you set.